Tag: help desk
- Extension, Module
- tags: helpdesk, ticket, ticketin, help desk, customer, email management, support, crm, tickets, customers
Helpdesk for ExpressionEngine enables EE-powered sites to run their own customer support platform. Create support tickets from emails or stand-alone ticket forms (SATF), assign them to your colleagues and publish your e-mail communication into channel entries.
ExpressionEngine 1.x, ExpressionEngine 2
HelpSpot EE manager enables integration of HelpSpot helpdesk software by UserScape into ExpressionEngine. Your customers are now able to create new requests, view their opened requests, update them, etc without leaving the main site!
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