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Social Sign On

ExpressionEngine 2

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session_start error

Support Request

gsl_admin
gsl_admin

Hello,

I just purchased, downloaded, and installed this add-on.  Love the concept and the examples, so I’m really excited to get this working on my site.  I am just running into a small issue when I install it that I was hoping I could get some assistance with.  When I got to techinical/mod_social_sign_on_list I receive this error message:

A PHP Error was encountered

Severity
Warning

Message
session_start(): open(/var/lib/php/session/sess_enacggeketf15bqee8h7nsjit6O_RDWRfailedPermission denied (13)

Filenamesocial_sign_on/mod.social_sign_on.php

Line Number
370 

I’m not sure if this is an error with my server settings or something, but any assistance you could give me would be much appreciated.

I am running EE 2.5.2 with the lasted Social Sign On at 2.1.2.

Thank you for your help,
Lucas

Laisvunas
# 1
Developer
Laisvunas

Hi Lucas,

Does it happens on all browsers and every time you load your template or only sometimes? Please, try on some browser after deleting browser’s history (on some browsers called “browser’s private data” or “cache”).

gsl_admin
# 2
gsl_admin

Hello Laisvunas,

Yes, this is happening in all browsers every time I load the template.  Thank you for your help.

~ Lucas

gsl_admin
# 3
gsl_admin

Hi Laisvunas,

I figured out what my issues was!  Well, at least I got that message to go away.  I had to change the directory that my session.save_path was pointing to.  Now that issue is fixed, but another one has cropped up.  When I click on one of the social icons to connect my site, the pop-up window appears but it just sits there and refreshes but never goes to the site it’s supposed to.  Any thoughts on what this could be?

Thanks again,
Lucas

Laisvunas
# 4
Developer
Laisvunas

Hi Lucas,

This issue needs a thorough investigation. I’m on vacations now and
have internet connection only occasionally.

I will look at the issue after the week when I will return home.

Laisvunas
# 5
Developer
Laisvunas

Hi Lucas,

Let’s start investigating the issue. Please, post here URL of your template.

gsl_admin
# 6
gsl_admin

Hello,

Sorry for the delay.

Here is the URL for the template: http://staging.greenstreamline.com/user_account/login.  What other information do you need to get this started?  Anything I can do to help you troubleshoot, please let me know.

Thank you,
Lucas

gsl_admin
# 7
gsl_admin

Hi Laisvunas,

When you get a chance to look at this, could you send me your IP address.  I’m working on a staging environment that is blocked to others except for a given set of IP’s.  Let me know what your’s is so that I can add it, please.

Thanks,
Lucas

gsl_admin
# 8
gsl_admin

Hey Laisvunas,

Have you had any time to look into this issue?  I have not made any progress on this and would really love to get this functioning as it’s supposed to.

Thanks,
Lucas

Laisvunas
# 9
Developer
Laisvunas

Hi Lucas,

Please, install version 2.2 of Social Sign On which has been just released.

If this will not help, allow me to look at what’s happening in your template.

My IPs are:  78.60.98.9 and 62.212.204.245

gsl_admin
# 10
gsl_admin

Hi Laisvunas,

I have updated my version of the add-on to 2.2 and made sure that I updated the “technical.group” templates as well, but I"m still having the same issue.  Thank you for your assistance to this point.  I hope that we are able to resolve this issues soon as the higher-ups are getting anxious to see this implemented.

Thanks again,
Lucas

Laisvunas
# 11
Developer
Laisvunas

Hi Lucas,

Let me see your template. Post here the URL.

gsl_admin
# 12
gsl_admin

http://staging.greenstreamline.com/technical/mod_social_sign_on_list

Laisvunas
# 13
Developer
Laisvunas

Hi Lucas,

For some reason redirects are happening one after another.

To fix this issue I need to have FTP and EE CP access to your system. If you can give me such access, send login info to this email address: saugos [at] gmail [dot] com

gsl_admin
# 14
gsl_admin

Hi Laisvunas,

Have you had anytime to look into this issue?  I’d really like to get this resolved as soon as possible.

Thank you,
Lucas

Laisvunas
# 15
Developer
Laisvunas

Hi Lucas,

I fixed the issue.

As it turned out that the issue was caused by the wrong value of $_REQUEST superglobal http://php.net/manual/en/reserved.variables.request.php on your server.

It seems that on your server PHP variable “request_order” http://www.php.net/manual/en/ini.core.php#ini.request-order is set correctly, but its value is not honored. This might affect any PHP code which uses $_REQUEST.