Extension

Developer
Supported

Snaptcha

ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5

Back to this add-on's main page
View Other Add-ons From PutYourLightsOn

     

You must be logged in to post.

Issues with Browser AutoComplete Feature

Support Request

msunickb
msunickb

I have no had three client sites that say they’re getting the failed spam message from Snaptcha when the form is submitted. After researching, I notice that the failure comes most often when someone uses the autocomplete browser feature. I’m assuming it’s filling in the snaptcha value with something stored in their autocomplete entry. Can anyone give any advice how to avoid this?

As a sidenote, this tends to happen on shorter forms that aren’t asking for a lot of information. For example, if it’s a contact form that requests name, email and message it seems autocomplete fills in the snap field with other contact information that autocomplete stored like an address, city, etc.

Thanks!

Nick

PutYourLightsOn
# 1
Developer
PutYourLightsOn

Hi Nick, have you tried changing the “Field Name Prefix” to something other than “snap”? Autocomplete should generally only fill in fields it knows about and the Snaptcha field is appended with a random string, so I’m not sure that this is the real issue. See if it makes any difference though.

Ben

msunickb
# 2
msunickb

I know, I was confused why the browser would do that as well but it was doing it for many people, and I was able to replicate with my own computer/browser.

I will change the default field name and see if that helps.

Thank you,
Nick

PutYourLightsOn
# 3
Developer
PutYourLightsOn

Ok, let me know if it makes any difference.