devot:eeDevoted to ExpressionEngine

I have no had three client sites that say they’re getting the failed spam message from Snaptcha when the form is submitted. After researching, I notice that the failure comes most often when someone uses the autocomplete browser feature. I’m assuming it’s filling in the snaptcha value with something stored in their autocomplete entry. Can anyone give any advice how to avoid this?

As a sidenote, this tends to happen on shorter forms that aren’t asking for a lot of information. For example, if it’s a contact form that requests name, email and message it seems autocomplete fills in the snap field with other contact information that autocomplete stored like an address, city, etc.

Thanks!

Nick

Hi Nick, have you tried changing the “Field Name Prefix” to something other than “snap”? Autocomplete should generally only fill in fields it knows about and the Snaptcha field is appended with a random string, so I’m not sure that this is the real issue. See if it makes any difference though.

Ben

I know, I was confused why the browser would do that as well but it was doing it for many people, and I was able to replicate with my own computer/browser.

I will change the default field name and see if that helps.

Thank you,
Nick

Ok, let me know if it makes any difference.

Hi again,

Following up on this issue in EE6; still receiving the same behavior even when updating the default prefix in settings. Using version 3.0.0 of Snaptcha.

What value is being added to the hidden Snaptcha field when the autocomplete kicks in?

From my test with this method, it’s getting an email address. I obviously changed the prefix value to ‘snapper’:

$(’.snapper’).children(‘input’).on(“change keyup blur input”, function() {
  var $this = $(’.snapper’).children(‘input’);
  console.log($this.val());
});

The hidden input field’s name should be `snapper_` followed by 9 random alphanumeric characters. On each page refresh it will be different, so I don’t see why autocomplete would ever be applied. Do you have the security level setting set to `High`?

Right, that’s why I was confused as well. I have my setting set to Low currently.

Has changing the field name helped? I cannot replicate this issue.

Unfortunately, it hasn’t helped. But, oddly, when I just set the ‘Name’ input on my form to autocomplete=“no”, I can use autofill on all other fields with no issue in submitting the form. Very strange.

Hmm that is strange, I wonder if the Snaptcha field was in the same fieldset as the `name` field?

It wasn’t contained within the same <fieldset> element, but within a similar parent.. regardless, I’ve been able to get around the issue by disabling autocomplete on the inputs for the affected forms.

Glad to hear it!