Module

Developer
Supported

Sitemap Module

ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5, ExpressionEngine 6

Back to this add-on's main page
View Other Add-ons From PutYourLightsOn

     

You must be logged in to post.

Notification Error

Support Request

mkohne
mkohne

Hi there - recently switched hosting providers and started getting this error whenever updating an entry:

Sitemap
An error was encountered while trying to notify Google about this entry
An error was encountered while trying to notify Bing about this entry

Any thoughts on how to fix this?

PutYourLightsOn
# 1
Developer
PutYourLightsOn

The Sitemap add-on requires cURL, perhaps this is disabled on your new hosting provider?

peerlesswebservices
# 2
peerlesswebservices

I too am having this same problem.
My hosting provider is ArcusTech.
They were recommended to us as they are well versed in Expression Engine.
Is there a way I can tell if their hosting plan doesn’t include this?

Using EE 5.3.2 in an MSM environment.

PutYourLightsOn
# 3
Developer
PutYourLightsOn

I would be very surprised if cURL was disabled on an ArcusTech account. Can you check with their support?

peerlesswebservices
# 4
peerlesswebservices

Yes, will get back to you, too.

alphawolf
# 5
alphawolf

Hi we are having the same problem. We checked and cURL is available on our server. Can you please give some pointers on how to debug this functionality?

PutYourLightsOn
# 6
Developer
PutYourLightsOn

Google no longer accepts sitemap updates through a request, it must be done through the search console. Bing still does though, so if cURL is enabled then it should work. Are you seeing errors for Bing as well?