Extension

Developer
Supported

reCAPTCHA v2

ExpressionEngine 1.x, ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5

Back to this add-on's main page
View Other Add-ons From Denik

     

You must be logged in to post.

EE5 reCAPTCHA not showing up

Support Request

mitchco
mitchco

I am completing an upgrade from EE3 to EE5 and have had issues with the native Captcha, so am trying this add-on.

I installed it using the “ExpressionEngine v4.x” method, and via the Add-ons section in the admin.
I changed all the instances of captcha to the suggested:
{if captcha}
  {captcha}
{/if}

The recaptcha JS is being loaded, but the actual captcha field is not. The form is not dynamic and I am not using Freeform, just the native EE forms.

I am not getting any errors, just no tag is loaded.

Denik
# 1
Developer
Denik

Hello,

Please make sure you have all options enabled as shown in the screenshot: http://prntscr.com/tr0om5
I verified it now and it works for me (on EEv5).

best regards

mitchco
# 2
mitchco

Thank you for your reply.

Confirmed, all the settings are in place. And I have the key pair from Google set up correctly. Still, no field shows up on the frontend (I have checked 3 different forms - registration, sign in, contact).

Denik
# 3
Developer
Denik

Strange ... can I take a look myself? Please send SuperAdmin and FTP login credentials to hi at eecoding dot com if you can.

mitchco
# 4
mitchco

I don’t think I can do that, this is a client site. Is there anything else you can suggest?

For more context: https://expressionengine.com/forums/topic/252804/captcha-not-working-after-upgrade-from-ee3-to-ee5

mitchco
# 5
mitchco

I figured out what is blocking native captcha, so we’re going to stick with that.

Thank you for your help!