Extension

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reCAPTCHA v2

ExpressionEngine 1.x, ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4

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Recaptcha just spinning

Bug Report

The Image Shoppe
The Image Shoppe

Hi, I’m currently getting the error: Uncaught TypeError: JSON.parse is not a function and a timeout: recaptcha__en.js:250 Uncaught (in promise) Request timed out.

The captcha circle just spins and then throws the time out. This problem came out of nowhere and any help would be appreciated.

The Image Shoppe
# 1
The Image Shoppe

anything? I’m not getting anywhere with this

Denik
# 2
Developer
Denik

Hello,
Sorry for the delay in answering (there were reasons…)

How I can see, the problem in Google’s original script file (recaptcha__en.js:250).
Consequently, the problem is most likely in the settings (not correct / obsolete sitekey or something similar).

Can you verify and compare Extension settings and
Google https://www.google.com/recaptcha/admin#list ?

If this does not help, then I’ll need to take a look myself. Please send SuperAdmin and FTP login credentials to hi at eecoding dot com if you can.

The Image Shoppe
# 3
The Image Shoppe

Thanks Denik, I actually found the problem yesterday. It was a mootools script that was causing recaptcha to break. I removed the mootools scripts and everything works. Much appreciated!

Denik
# 4
Developer
Denik

This is great news!
I am always glad to help you. Please do not hesitate to contact me if you have any problems ;)

Best regards!