Fieldtype, Module

Developer
Supported

Protected Links

ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5, ExpressionEngine 6

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Download timeout

Support Request

Lisa Ellington
Lisa Ellington

Hi,

For some reason some of the files that are protected are timing out for us. When we try to download them directly from amazon s3, they download fine. Do you have any idea what might be causing this problem?

Thanks,

Lisa

Yuri Salimovskiy
# 1
Developer
Yuri Salimovskiy

Protected Links is passing all files to be downloaded through your server (unless you use CloudFront http://www.intoeetive.com/docs/protected_links.html#cloudfront ) so you might be hitting your own server limits

Lisa Ellington
# 2
Lisa Ellington

Thank you for your quick response, Yuri.