Protected Links
ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5, ExpressionEngine 6
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Download timeout
Support Request
Lisa Ellington
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Posted: 13 August 2015 12:21 PM |
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Hi,
For some reason some of the files that are protected are timing out for us. When we try to download them directly from amazon s3, they download fine. Do you have any idea what might be causing this problem?
Thanks,
Lisa
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Yuri Salimovskiy
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Posted: 13 August 2015 01:35 PM |
# 1
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Developer
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Protected Links is passing all files to be downloaded through your server (unless you use CloudFront http://www.intoeetive.com/docs/protected_links.html#cloudfront ) so you might be hitting your own server limits
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Lisa Ellington
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Posted: 13 August 2015 01:44 PM |
# 2
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Thank you for your quick response, Yuri.
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