Control Panel Theme, Module

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Hop Deeploy Helper

ExpressionEngine 1.x, ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5, ExpressionEngine 6

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Cannot store license

Support Request

Verve - Webdesign und Grafik
Verve - Webdesign und Grafik

Hi
Installed a new version 4.2.2. on EE 5.3.0 and cannot save the license. I mean, i can save it but stays on ‘unlicensed’ status.
Any idea?
Thanks

Travis Smith
# 1
Developer
Travis Smith

Hello there,

I did see your license in our license system and I also saw the failed attempts in the logs. Sorry for the inconvenience.

Can you please try saving the license again and post a reply here to notify me? I added in some extra parameters in the log that will provide me more information regarding the failures. Thanks!

Verve - Webdesign und Grafik
# 2
Verve - Webdesign und Grafik

Hi Travis

Now, everything is ok. Saved the license again and it now shows ‘Valid’.
Thanks

Travis Smith
# 3
Developer
Travis Smith

Glad to hear that it is working for you now. I think it might had something to do with the devot-ee api which is what we are using to fetch the licenses.

Please let us know if you have any other questions. Thanks!