Module

Developer
Supported

FireMail

ExpressionEngine 2

Back to this add-on's main page
View Other Add-ons From PutYourLightsOn

     

You must be logged in to post.

Getting “not authorized to use File Manager” all of the sudden

Support (Resolved)

richarddevon
richarddevon

Hi - Family/client member of mine is all of the sudden getting a “not authorized to use File Manager” error when trying to pick out photos to insert into a Firemail template.

Any ideas?

He’s able to upload files fine.  Manually entering the URL to the photo that is uploaded works.  The normal Content/Files/File Manager works just fine for uploading/editing/deleting, etc.

It’s only the Firemail file picker that is now throwing the error and I’m not sure what to do.

Happy to share login credentials if that would help?

Thank you so much in advance!

PutYourLightsOn
# 1
Developer
PutYourLightsOn

I would have the client test on a recent version of Google Chrome to rule out that it is a browser issue. If it is still an issue then please send access to info@putyourlightson.net with details and we’ll be happy to take a look at it.

richarddevon
# 2
richarddevon

Just emailed you as latest Chrome was showing behavior also.
Thx!