Developer
Supported
Expresso
ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5
Back to this add-on's main page
View Other Add-ons From PutYourLightsOn
Images dissapeared in editor view after updating EE
Support (Resolved)
|
netfocus
|
| Posted: 12 December 2017 11:40 AM |
|
|
|
|
Hi,
I have updated EE to version 3.5.12 with Expresso 4.2.7
Now, when I open the Editor to see my web pages I don’t see the images anymore in the editor view.
Also, the path of the image and the width doesn’t follow when importing the image to the editor.
I get something like this:
/medias/images/Banc_parc.jpg
Please this is an urgent bug because my client can’t work on their web site.
Best regards!
|
|
|
|
|
PutYourLightsOn
|
| Posted: 14 December 2017 05:39 AM |
# 1
|
|
|
Developer
|
Hi there, is “/medias/images/” a valid directory in your public web root? What exactly changed since you started seeing this issue?
|
|
|
|
|
netfocus
|
| Posted: 14 December 2017 10:44 AM |
# 2
|
|
|
|
Hi PYLO,
“/medias/images/” is a valid directory on my public web root. EE is also well configured.
http://www.chjm.ca/fr/medias/images/Banc_parc.jpg
In fact, what have change is that I have updated EE from 2.10 to 3.5.12 without Expresso installed.
I was previously using Wygwam Editor on EE 2.10 and I switched fields using Wygwam to Rich Text Editor fields before updating to EE 3.5.12
Then I updated EE and after I installed Expresso on EE 3.5.12
Then, I switched back the Rich Text Editor fields to Expresso fields.
And then my client told me he could not see the images in the HTML Editor anymore.
It seems it screwed the path of images that were there and the path of new images.
The website is hosted on BlueHost.
Best regards!
|
|
|
|
|
PutYourLightsOn
|
| Posted: 14 December 2017 12:01 PM |
# 3
|
|
|
Developer
|
Hmm your update process sounds quite complex. Can you please show me what you see when the Expresso editor loads with a screenshot?
|
|
|
|
|
netfocus
|
| Posted: 14 December 2017 12:07 PM |
# 4
|
|
|
|
Hi,
I attached an image so you can see what my client see and sending me.
It is a ***VERY URGENT BUG***
Best regards!.
|
|
|
|
|
PutYourLightsOn
|
| Posted: 14 December 2017 02:57 PM |
# 5
|
|
|
Developer
|
I’m not seeing any attachment. If this is urgent then I suggest you restore a recent backup or at the very least the working Rich Text Editor until we can troubleshoot the issue.
|
|
|
|
|
netfocus
|
| Posted: 14 December 2017 03:24 PM |
# 6
|
|
|
|
The file didn’t attached with the message. Do you have an email I can send it to you?
|
|
|
|
|
|
|
netfocus
|
| Posted: 14 December 2017 03:44 PM |
# 8
|
|
|
|
Just to make sure I told you the problen occur also when I try to Import an image to the editor.
The path is not good and the image size info does not follow.
Best regards!
|
|
|
|
|
PutYourLightsOn
|
| Posted: 15 December 2017 05:28 AM |
# 9
|
|
|
Developer
|
We’ve released v4.2.8 which should solve the relative URL issue you were having.
|
|
|
|
