Escort
ExpressionEngine 2, ExpressionEngine 3, ExpressionEngine 4, ExpressionEngine 5, ExpressionEngine 6
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Issues with EE 2.8 and Freeform 4.1.5
Support (Resolved)
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whak
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| Posted: 22 March 2014 10:46 PM |
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Running into issues with EE 2.8 and Freeform 4.1.5
Once I updated EE to 2.8, I updated Freeform and then noticed that emails weren’t going out to Mandrill anymore. I then updated Escort to 1.0.9 and that’s when I started getting PHP errors in the control panel.
Any suggestions are appreciated!
Thanks,
Patrick
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Derek Hogue
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| Posted: 23 March 2014 11:10 AM |
# 1
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Developer
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If you disable Escort, do the emails get sent? What are the errors you’re seeing in the control panel, and on what pages are you seeing them? If you send out other emails (say, via the Communicate page) with Escort enabled, do they get sent?
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whak
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| Posted: 23 March 2014 04:26 PM |
# 2
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Hi Derek, I downgraded Freeform to 4.1.3 and the emails started working again right away.
During troubleshooting, I removed Escort from EE’s third party folder and tried to send messages manually with Mandrill. Communicate from the control panel would work but forms were still trying to locate Escort, erroring out with ‘could not located Escort.ext’, or something to that effect.
I did not write down the errors that I saw in the control panel, but from what I remember there was a ‘Failed to Open Stream’ and a ‘Class Escort_ext does not exist in ee’.
It’s a semi-busy website so I’m reluctant to upgrade again so soon until I know everything works ok.
Thanks for your time.
-Patrick
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whak
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| Posted: 24 March 2014 05:41 AM |
# 3
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Hi Derek,
Just a follow-up…
It is Freeform 4.1.5 that’s causing emails to stop sending through Mandrillapp, not Escort. The errors I saw had to do with not uninstalling Escort correctly during testing.
I appreciate your time,
Patrick
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Derek Hogue
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| Posted: 24 March 2014 09:06 AM |
# 4
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Developer
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OK, good to know. In my testing just now it does seem like there might be an issue in Freeform 4.1.5 with the “from” address, which would throw an error from Mandrill, then default to the EE email method.
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wyman
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| Posted: 05 August 2014 06:59 AM |
# 5
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I am running into this issue as well. I am able to use the Communicate feature which Escort grabs and sends through Mandrill correctly. However, any messages sent through Freeform are failing and mailing through default phpmail. Is there another solution other than downgrading Freeform?
Thanks!
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Derek Hogue
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| Posted: 05 August 2014 07:55 AM |
# 6
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Developer
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wyman - this bug was resolved in Freeform 4.1.6 - what version are you using?
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wyman
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| Posted: 06 August 2014 12:16 AM |
# 7
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it was 4.1.5. After updating to 4.2 everything is working smoothly. Thankyou for the quick response.
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