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CX Disqus Comments

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Error Exporting Comments: A thread already exists with identifier, ‘None’

Support Request

Trevor Davis
Trevor Davis

I’m getting an error when trying to export comments to Disqus.

Error 2: A thread already exists with identifier, ‘None’

EE v2.2.2 - Build: date 20110801
Cx Disqus 1.1.0

Let me know if there are any other details I can provide. Thanks in advance.

Trevor Davis
# 1
Trevor Davis

Not sure what exactly happened, but I added the disqus_identifier variable to the disqus config, and everything exported fine.

RJB
# 2
RJB

I’m having the same problem when trying to export 2,500+ comments from ExpressionEngine to Disqus—the error I get is:

  Error 2: A thread already exists with identifier, ‘None’

  Array
  (
      [forum] => example_forum
      [title] => Example Entry Title
      [identifier] => 135
      [date] => 1234324612
  )

Where did you use the `disqus_identifier` variable at? It’s not in the CX Disqus Comments documentation, and the error isn’t one of the Disqus API Error Codes.

I’m running EE 2.2.2 with CX Disqus Comments 1.1.0 and PHP 5.2.17.

Trevor Davis
# 3
Trevor Davis

I’m having some trouble remembering what was going on, but I think I was using the universal JS code for the comment output on each blog post (not the code auto generated by the module). And I was using the disqus_url instead of the disqus_identifier: http://docs.disqus.com/help/14/