Extension, Module

Developer
Supported

CE Cache

ExpressionEngine 2, ExpressionEngine 3

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Having issues with getting cache to clear via the admin tool

Support Request

toolstudios
toolstudios

This is happening on both our live and dev instances:

When we try to clear cache by section - it just spins and never clears anything.

e.g.: CE Cache > Drivers > File > Local > /shop - and then delete the /shop section, and choose to clear child items and stagger every 15 seconds - nothing clears

However, it seems to work on when we do a “Clear All” from CE Cache > Drivers

Any ideas what could be causing this issue?

toolstudios
# 1
toolstudios

We also had our sysadmin take a look, and he thinks it may be because the request is happening via AJAX, that it is timing out?

Also, we don’t see anything happening on the server side after we hit the button.