- Extension, Module
- tags: helpdesk, ticket, ticketin, help desk, customer, email management, support, crm, tickets, customers
Helpdesk 1.1.1 - $149.00
Helpdesk for ExpressionEngine enables EE-powered sites to run their own customer support platform. Create support tickets from emails or stand-alone ticket forms (SATF), assign them to your colleagues and publish your e-mail communication into channel entries.
- 1 Review
- Rating - 5.002 Votes
- 22 Favs
- tags: configuration, support, monitoring, add-ons, developer, developer tool, addons, health, check, display, information, diagnostic, healthy
This accessory displays information about the configuration and general health of your EE system. It also checks the file permissions of key system files and upload directories and lets you know if anything is setup incorrectly. It may be useful for system maintenance and troubleshooting. One possible use is to copy and paste the output into an EE or add-on support request so you can get help faster.
- 7 Reviews
- Rating - 4.5714 Votes
- 53 Favs
HelpSpot EE Manager 0.2 - $49.00
HelpSpot EE manager enables integration of HelpSpot helpdesk software by UserScape into ExpressionEngine. Your customers are now able to create new requests, view their opened requests, update them, etc without leaving the main site!
- 1 Review
- Rating - 5.001 Vote
- 1 Fave
- tags: server, httpresponsetext, httpresponse, feedback, response, code, xml, ajax, text, support, 3rd, party, storage
fEEdback is a support module used by 3rd party developers to add server response storage capabilities to an extension. This data can be easily accessed by site developers through the use of EE tags, and response text can be parsed accordingly.
- No Reviews.
- Rating - 0.00No Votes
- 0 Favs