Extension

Developer
Supported

EE 1
EE 2
Multi Language Support

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Inconsistent Functionality of Multilanguage Extension

Support Request

Samuel Allen
Samuel Allen

I’ve been using this plugin for a while on a client website and for the articles it appears to work, but I tried to extend the {language_code} variable to a footer embed, and it would not load the Spanish language version.  I then set an alert(”{language_code}”), and even though segment_1 was es, and the {language_code} variable was working in the main template, the alert returned “en”.

I then went back to the Extension settings and saw the attached.  It did not look like this in the past and I don’t know when things might have changed.  I have done an upgrade to 2.3.1, but not having experienced any issues prior to today, I’m not sure if that was the cause.

The missing Espanol keys has historically been a permissions issue, but I have checked the bbr_multilanguage themes and extension folders and they appear to be set correctly.  I can try 775 instead of 755 if you think that might help.

Any other assistance would be appreciated.

Image Attachments
WorkLocal_ML_settings.png
Biber Ltd.
# 1
Developer
Biber Ltd.

Samuel,

Have you upgraded MLS, and if so what version did you use previously?

Samuel Allen
# 2
Samuel Allen

I did not upgrade MLS.  I believe I am using version 2.1.9, although it is still referring to itself as 2.1.8 as mentioned in a post I left in/around July when 2.1.9 came out.

Biber Ltd.
# 3
Developer
Biber Ltd.

EE upgrade does not cause any issue. Have you added or removed a new language? I’m doing some guess work to find the cause; since we have not seen such an issue before. Do you still have your language (translation) files in third_party/bbr_multilanguagesupport/language/ folder? Can you send us those files including a dump of you MySQL database table exp_extensions?

Samuel Allen
# 4
Samuel Allen

I’ve created an archive containing the export and the extension folder.  Where should I send it?

Biber Ltd.
# 5
Developer
Biber Ltd.

support at biberltd dot com

Biber Ltd.
# 6
Developer
Biber Ltd.

This issue is marked as resolved in our record. Therefore we are closing this thread now; hıwever, please feel free to open a new thread if you have any other questions.