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EE 1
EE 2
Google Search Results

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Zero search results creates error

Support Request

mathalete
mathalete

Hi

I’m running EE1.6.8 with Google search results.

When I try to search for a term that I know doesn’t exist on my website, I get the following error >

—-
Content Encoding Error
 
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.
 
  *  Please contact the web site owners to inform them of this problem

Please can you advise what the problem may be?

Thanks
Peter.

Derek Hogue
# 1
Developer
Derek Hogue

Hmm, haven’t encountered this before, but some searching around indicates it’s a problem with your browser handling gzip compression.  Try a different browser to start, and then you can try disabling gzip compression in your EE settings.  (Admin ›  System Preferences ›  Output and Debugging Preferences.)

mathalete
# 2
mathalete

Thanks for such a quick reply.

Yes, in Firefox 3.6, and Chrome 8.0.552.237 the problem occured.
I restarted Firefox and it’s now working.
Chrome threw up a
Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.
error message.
Just restarted Chrome, and strangely, everything is working as it should again.

Must have been a glitch on the server I guess?

Thanks again.
Peter.

Derek Hogue
# 3
Developer
Derek Hogue

Strange ... maybe something in the browser cache? Glad it’s sorted for now.

mathalete
# 4
mathalete

First time I’d seen it, so hopefully a one off.
Thanks for your help!