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file manager button

General

Hanzo srl
Hanzo srl

Hi,
i can’t see the file manager button when i visit the publish or edit entries section with a windows pc…
I tried with ie8, firefox, safari, chrome and opera but i was unable to view that button.
Instead of with my mac i can see the file manager. I use the same user to log in to the cp…
can you help me please?
thanks
Riccardo

Ben @PutYourLightsOn
# 1
Developer
Ben @PutYourLightsOn

did you update from a previous version? please try deleting your cache and try again and let me know if that makes any difference.

Hanzo srl
# 2
Hanzo srl

Hi,
it’s a new and clean installation of the addon v. 1.2.1
I tried to delete the cache but the button is not appeared…
I had a previous installation of wygwam, but i uninstalled it and removed the addon folders.

Ben @PutYourLightsOn
# 3
Developer
Ben @PutYourLightsOn

can you check that the File Manager option on the custom field is set to Yes and that the Toolbar option is set to Full.

is it still working on a mac but not windows? that seems very strange…

Hanzo srl
# 4
Hanzo srl

I’ve checked and both settings are ok.
It’s really strange, if you want to check i can send you all details to access to the site..

Ben @PutYourLightsOn
# 5
Developer
Ben @PutYourLightsOn

this issue was resolved by email. the user’s browser language was not set to english. changing line 117 in ft.expresso.php to the following fixes this:

var button = $(”#cke_’.$this->field_name.’ span.cke_button a.cke_button_link”).parent();