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CP Analytics

ExpressionEngine 2

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Can’t log in to Control Panel after installation

Support (Resolved)

barryparr
barryparr

I deleted the old (2.x) version of CP analytics.  I ftp’d the new version to the third_party directory.

Now when I try to go to my control panel, I get this:

A Database Error Occurred
Error Number
1146

Table 
'bp_coastsider.exp_cp_analytics' doesn't exist

SELECT profile FROM exp_cp_analytics WHERE site_id = 1

Filename: third_party/cp_analytics/models/cp_analytics_model.php

Line Number: 441 

Things go back to normal when I delete the cp_analytics folder from third_party.

Derek Hogue
# 1
Developer
Derek Hogue

Hmm, sounds to me like the module was not installed. You say you were upgrading from 2.x - maybe you mean 1.x (the 1.x versions did not use a module or custom database table).

Try removing CP Analytics manually from your exp_accessories and exp_extensions tables, then upload the new version and try again.

barryparr
# 2
barryparr

Derek:

Thanks. That did it. I must have been mistaken about the version.

Derek Hogue
# 3
Developer
Derek Hogue

Glad that sorted it out!